Privacy Policy

Privacy Policy for Rennhaus

Rennhaus is committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 2018 (the Act), the data controller is Rennhaus of Elm Street, Burnley, Lancashire, BB10 1AJ

Information We Collect From You We collect and process the following data about you:

  1. Information You Give Us:

    • Information provided by filling in forms on https://rennhaus.co.uk/

    • Correspondence via phone, email, or other methods

    • Information such as name, address, email, phone number, financial details, personal description, photograph, date of birth, employment, and address history

  2. Information We Collect Automatically:

    • Technical information (e.g., IP address, browser type/version, operating system, etc.)

    • Usage data (e.g., pages visited, interaction with content, clickstream data, etc.)

  3. Information From Other Sources:

    • Data from other websites or services we operate or third-party services we use (e.g., analytics, payment processors, advertising networks, etc.)

Cookies We use cookies to distinguish you from other users, improve our website, and deliver a better experience. For more details, refer to our Cookie Policy.

How We Use Your Information We use information held about you to:

  • Fulfil contractual obligations and provide requested services

  • Offer information on similar products/services

  • Send promotional messages (with your consent)

  • Notify you of changes to our services

  • Improve site content and user experience

  • Ensure site safety and security

  • Measure and analyse advertising effectiveness

  • Make recommendations for products or services

Sharing Your Information We may share your data with:

  • Subsidiaries, affiliates, and group companies

  • Business partners, suppliers, subcontractors, analytics providers, and credit reference agencies

  • In case of business transfer, sale, or merger

  • Legal obligations or to protect rights, property, or safety

We do not share your information with third parties for marketing purposes without your consent.

Where We Store Your Data Your data is stored on secure servers. Payment transactions are encrypted. We may transfer your data outside the EEA, in which case we ensure adequate protection measures are in place.

Data Retention We retain your data:

  • Up to 7 years for customers

  • 6 months for non-customers

  • As long as needed for marketing purposes (if you consented)

  • Data is reviewed regularly and deleted if no longer needed

Your Rights You have rights to:

  • Prevent marketing use of your data

  • Correct inaccurate or incomplete data

  • Request data deletion under certain conditions

  • Request a copy of your data in machine-readable format

  • Object to automated decisions

You can exercise your rights by contacting us at: Elm Street, Burnley, Lancashire, BB10 1AJ or emailing [email protected]

External Links Our website may contain links to partner or affiliate websites. We are not responsible for their privacy practices. Please review their policies before submitting personal data.

Access to Information You have the right to access information we hold about you. Requests may be subject to a fee if excessive or repetitive.

Changes to This Policy We may update this policy. Any changes will be posted on this page and, where appropriate, notified to you by email.

Contact For questions, comments, or concerns regarding this policy, please contact us at: Elm Street, Burnley, Lancashire, BB10 1AJ or [email protected]

Complaints If you are dissatisfied with our handling of your data, please contact us first. If unresolved, you may contact the Information Commissioner’s Office at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Phone: 0303 123 1113 Website: https://ico.org.uk