PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.
1. What these terms cover
These Terms of Use (“Terms”) set out the rules for using the website https://rennhaus.co.uk/ (“our site”), including when you reserve a vehicle, hire a car, or book a service. You are responsible for ensuring anyone accessing our site via your connection complies with these Terms and any other applicable terms.
We may update these Terms from time to time. You should check them each time you use the site. These Terms were last updated on 18 June 2025.
Our site is free to access, but we do not guarantee continuous availability or uninterrupted functionality. We may update, restrict, suspend, or withdraw all or part of it at any time for business or operational reasons.
These Terms do not cover any contract for the purchase of a vehicle or for provision of credit.
Jump to:
Who we are and how to contact us
Using our site signifies acceptance of these Terms
Other terms that may apply
Content and accuracy
User eligibility and residency
Bookings, reservations, and cancellations
Events outside our control
Copyright and permitted use
External links
Liability
Security and prohibited activities
Linking to our site
General and legal provisions
Governing law and jurisdiction
2. Who we are and how to contact us
The website is operated by Rennhaus, a company registered in England & Wales (No. [insert company number]), with its registered address at:
Elm Street, Burnley, Lancashire, BB10 1AJ
Contact us:
Email: [email protected]
Phone: 07732 721169
3. By using our site you accept these Terms
By using this site to reserve, hire, or book a service, you confirm you accept and will comply with these Terms, which override any conflicting terms. If you disagree, you must not use the site.
These Terms govern any contract between us for vehicle reservation, car rental, or service bookings. They represent the entire agreement for UK consumers or businesses using our site. Please print them for your records.
4. Other terms that may apply to you
You must also comply with:
Our Terms & Conditions of Sale (for vehicle purchases)
Our Privacy Policy (for processing your personal data)
Our Cookie Policy
5. Content on our site
Information on the site is for general guidance and is not to be solely relied upon. We update content regularly but cannot guarantee its accuracy, completeness, or timeliness.
Vehicle descriptions and images are illustrative; specifications and colours may vary and are not binding. Part-exchange valuations and rental examples are estimations and subject to confirmation.
We may modify vehicle specifications without materially affecting performance or quality.
6. UK use only
This site is intended for users in the UK. While international users may view content, test drives and vehicle rentals are limited to UK addresses. We do not deliver vehicles outside the UK.
7. Booking, reservations, and cancellations
Follow on-screen prompts to reserve, hire, or book services. You must:
Provide complete, accurate information
Hold a valid UK driving licence (for test drives or rentals)
You will receive an acknowledgment email after booking, but this does not confirm acceptance. Acceptance occurs when we send a confirmation email.
If a vehicle is unavailable, subject to credit limitations, or mispriced due to error, we will inform you and cancel your booking. We endeavour to meet dates specified, but these are not guaranteed. We will notify you if changes are needed.
If you do not hold a valid UK licence on the test drive date, we may cancel and require rescheduling.
To change a test drive or rental date, please contact us promptly. We cannot guarantee availability.
8. Events outside our control (“Force Majeure”)
We are not liable for delays caused by events beyond our control (e.g. malfunctions, strikes, acts of government). If an event continues for 30+ days, you may cancel and receive a full refund of any booking fees paid.
9. Copyright and use of site materials
We own or licence all content on the site: images, text, design. You may:
Print or download a page for personal or internal business use
Share content within your organisation
You must not:
Alter materials
Use images, audio, video, or graphics separately
Remove author credits
Use content for commercial purposes without written consent
Your licence to use content will end if you breach these rules, and you must destroy downloaded material upon request.
10. External links
Our site may link to third-party websites for your information. We are not responsible for their content and links do not imply endorsement.
11. Liability
We exclude liability for:
Business losses (profits, revenue, opportunity, goodwill)
Virus infection, data loss
Losses due to site use or inability to use it
Content on linked websites
We do not exclude liability for:
Death or personal injury due to negligence
Fraud or misrepresentation
Any liability we cannot legally exclude
If business users rely on our site or content, liability is limited to the amount payable under the relevant contract.
12. Security and prohibited activities
We do not guarantee site security or virus-free access. You are responsible for your own IT security.
You must not:
Upload viruses or malicious software
Attempt unauthorised access or denial‑of‑service attacks
Misuse our site in a criminal or harmful way
Breaches are criminal offences and may lead to civil proceedings, reporting to authorities, and termination of your access.
13. Linking to our site
You may link to our homepage provided it:
Is fair, legal, and does not harm our reputation
Does not suggest endorsement
Is not on sites you do not own
You may not link to internal pages, frame our site, or imply affiliation. We may withdraw permission at any time. For other uses, please contact us.
14. General provisions
Assignment: We may transfer our rights; you may only do so with our written consent.
Waiver: A delay or failure to enforce these Terms does not waive our rights. Waivers must be in writing.
Severability: If a term is unenforceable, the remainder stay in effect.
Third-party rights: These Terms do not grant rights to third parties.
Complaints: Please email [email protected]if you have any concerns.
15. Law and jurisdiction
British law governs these Terms. UK users agree to the exclusive jurisdiction of England and Wales courts, with exceptions allowing Northern Ireland or Scottish courts as appropriate.